View Emails Sent to Eproval Users

View Emails Sent to Eproval Users

Eproval records all Pre-Set Email Notifications and Scheduled Email Notifications sent through Eproval. Emails sent for a particular application type can be accessed either through:

• Each notification's configuration page

• The Eproval Email Report

• The Eproval Email Log

All three methods are described below.

Access Sent Emails from the Notification's Configuration Page

This will show all emails for that specific notification that have been sent by the system.

1. Go to Tools > Configuration.

2. Email Notifications, both Pre-Set and Scheduled are specific to each Application Type. Depending on your setup, you may have more than one Application Type. Locate the Application Type to which you want to add or edit the notification and click Notifications.

   

3. Find the notification you want to see the emails for and click View Emails in the Log column.

   

4. Depending on the activity for that notification, you'll see a list of all email notifications of that specific type listed on the screen. The default date range is for the last week, so if you don't see any emails listed, you may have to update your date range to go further back.

5. Click in either Date field and use the calendar to select the date range you want to search for. Then click Search.

6. You can also use the Keyword Search field to search for specific text in the list of emails. For example, you could seach for a specific email address or application type.

Access Sent Emails from the Eproval Email Report

This will show you all emails that have been sent by the system, regardless of the notification or application.

1. Go to Tools > Reports > Email Reports.

2. Depending on the activity for your entire Eproval system, you'll see a list of all email notifications of that specific type listed on the screen. The default date range is for the last week, so if you don't see any emails listed, you may have to update your date range to go further back.

3. Click in either Date field and use the calendar to select the date range you want to search for. Then click Search.

4. You can also use the Keyword Search field to search for specific text in the list of emails. For example, you could seach for a specific email address or notification.

Access Sent Emails from the Eproval Email Log

This will show all emails that have been sent for a specific application.

1. Open the application you want to see the emails for.

2. In the left panel, under Application Tools, select Email Log.
   

   

3. All emails that have been sent for that specific application are displayed.